Medicines information

We are unable to provide individual medical advice. Therefore, if you are concerned about any aspect of your treatment, please discuss this with your doctor, nurse, or pharmacist.

For general information about any of our products, please contact the Medicines Information Department on +44 (0)1786 458086 or email us at

Our normal enquiry service is available from 9am to 5pm Monday to Friday. However we do offer an emergency service outside these hours for urgent enquiries.

Reporting an adverse event

Apart from the desired effects, medical products can have side effects that are unpleasant or unintended. At medac, we continually collate information about side effects in order to monitor the benefit risk balance of each medication throughout its marketing lifecycle, and if necessary, can take action to better protect patient safety.

Reporting forms and information can be found at Adverse events should also be reported to medac Pharma at

We may contact you to gain further details about the report. However we are unable to provide medical advice. If you are concerned about any aspect of your treatment please discuss this with your healthcare professional (such as a doctor, nurse or pharmacist).

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